To provide maintenance and repair of audiovisual and computer equipment in the school district and provide technical support as needed.

II. POSITION CHARACTERISTICS:

Salary: On schedule
Length of contract:  12 months

III. POSITION RELATIONSHIPS:

Reports to: Technology Repair/Support Supervisor, Executive Director of Technology
Coordinates with: Media Department staff, district staff
Type of coordination:  As directed by administrator or others with coordination responsibilities

IV. POSITION QUALIFICATIONS:

1. Desired training and experience: graduation from an electronic training course; minimum of two years of experience in the maintenance of AV, TV, microcomputer or related electronic equipment; A+ certification. Apple repair certification.
2. Special requirements of the position:
   • Knowledge of the proper use, maintenance, and repair of a wide variety of audiovisual and other electronic equipment. 
   • Knowledge of computer related systems. 
   • Ability to maneuver heavy electronic equipment and climb ladders up to 10 feet in height. 
   • Strong communication skills. 
   • Valid drivers license. 
   • Ability to work as a member of a team. 
   • Be able to use all shop tools safely. 
   • Ability to work independently within buildings throughout the district and outside the district to provide complete and satisfactory support, repair of all computer related systems. 
   • Ability to establish and maintain good working relationships. 
   • Willingness to attend training when necessary. 
   • Knowledge of the theory, circuitry, and principles of electronics, including reading schematic diagrams. 
   • Knowledge of the standard diagnostic and repair procedures utilized to service equipment. 
   • Ability to adapt to many improvements and changes in modern electronic equipment. 
   • Ability to maintain good service records. 
   • Knowledge of and ability to troubleshoot and provide general maintenance for microcomputers and peripheral equipment.

V. POSITION RESPONSIBILITIES:

1. Network Operations Center Duties: (4-Hours)
   • Read & understand what's up.
   • Read & evaluate server event logs.
   • Provide server maintenance. (power up, down, restart services)
   • Install & maintain X- counter.
   • Maintain user accounts.
   • Add printers to print servers.
   • Maintain auditron for elementary buildings.
   • Cover for help desk.
   • Help with veritas backups.
   • Keep up with changes in server & software products.
   • Provide assistance to secondary coordinators.
2. In Shop Duties: (4-Hours)
   • Provide general maintenance and repair for all computers, monitors, and printers.
   • Provide general maintenance and repair for all audiovisual equipment.
   • Order parts necessary to repair equipment.
   • Set up of all new computer systems.
   • Provide help or advise using email or telephone support.
   • Log in equipment and maintain service records.
   • Use Altiris for installing all software into each computer over the network.
   • Study for all tests that must be passed in order maintain certification for computer repair.
3. On Site Duties: (during tech days & other assignments)
   • Setup of computers and peripherals.
   • Setup and maintenance of data closets and network electronics.
   • Pick up and delivery of equipment when necessary.
   • Installation of ceiling mounted T.V. and data projectors.
   • Scoreboard repair in secondary buildings.
   • Repair of public address systems.
   • Attend meetings when necessary.
   • Provide technical support to all buildings as scheduled.
   • Installation of small cabling projects.
   • Ability to travel to other school districts outside of ECASD to provide support, maintenance, and repair services.
4. All other duties as assigned.

*This position is supported by income derived from other schools and school districts in the Western Wisconsin region and is dependent on this income to continue as a ECASD support staff/technology position.

11-2004